If you have any questions, do not hesitate to contact us, we will gladly help you further.
Our experts are available every working day between 9 am and 5 pm to answer all your questions.

Contact: info@dezignstore.be or click here

We strive to always answer your questions within 24 hours.

From Belgium We are available by telephone on the number: 02 455 36 26
Our provider is currently not allowing to accept foreign calls from the Netherlands, France and Germany.

Shipping within Belgium - € 4.95 (free for orders over € 75)
Delivery time: 1-2 working days

Shipping to the Netherlands, France and Germany - € 5.95 (free for orders over € 75)
Delivery time: 1-3 working days

You can always order your order free come to take off In our warehouse in 2830 Willebroek (Belgium).
For this you need to contact us to make an appointment.

Unfortunately it sometimes happens that a product is damaged during shipping or production. Of course we will solve this as soon as possible.

Send a message to info@dezignstore.be With a photo of the complaint. Our customer service will think along with you as soon as possible to come to a solution.

Of course! All our products are in stock with us, unless stated otherwise.

So we can immediately send your order the next working day.

All orders can of course be picked up by appointment in our warehouse, in Marsstraat 1, 2830 Willebroek.

For walking, please contact us via info@dezignstore.be.

Sure! You always have 14 days to change your order from you.
Within this period of 14 calendar days you can return your product without giving reasons.
Returning is very easy through us return platform. 

We bring no Administrative costs charged for returns.
We can give you a return label yourself. For this we charge a standard shipping rate:
BE € 4.95, NL € 5.95, FR & the € 7.95

View our conditions via this link.

Remember that you deliver your return shipment within the period of 14 days before the expiry of the return period. In the unlikely event that this does not work, we will offer you the possibility to exchange the product for a replacement product or a voucher within the degree of the possible. Ask our customer service about the possibilities.

We do our best to process returns as quickly as possible. After receiving your return in our warehouse, we process this Within 10 working days.

After the reimbursement has taken place, you will receive a message about this. Please note that it can take up to 3 days before the reimbursement is visible on your bank account.

Yes, we have a showroom. This is located in 2830 Willebroek (Belgium).

You can make a no -obligation appointment to come by via the link below:
Schedule appointment for showroom

Of course a showroom visit is completely without obligation!
We do ask one appointment so that we can offer you the best possible and personal advice.

Without an appointment it is not possible to schedule a showroom visit.

Yes, that is perfectly possible!
Our warehouse is located under our showroom, so if your desired product is in stock, you can take it home immediately.

Our company is growing enormously, which is why we are constantly looking for new workers such as warehouseers, showroom employees, administrative servants, content creators, etc.

Contact us via info@dezignstore.be.