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Terms and Conditions

Enterprise data

B Management BV
VAT BE0785.462.151
Dezignstore
Oostvaartdijk 414, 1851 Grimbergen
info@dezignstore.be
IBAN BE98 7350 6164 4393

Article 1: General provisions

The e-commerce website of DEZIGNSTORE, a private company (BV) in 'B Management BV' with a registered office in Oostvaartdijk 414, 1851 Grimbergen, offers its customers the opportunity to purchase the products from its web store online.

This general terms and conditions apply to every order placed by a visitor to this e-commerce website (https://www.dezignstore.be). When placing an order via the De Dieignstore web store, the customer must explicitly accept these conditions, with which he agrees with the applicability of these conditions, to the exclusion of all other conditions. Additional conditions of the customer are excluded, except if they have been accepted in writing and explicitly by DeNignstore in advance.

Article 2: Price

All stated prices are expressed in Euro. The prices mentioned on the product page include 21% VAT.

Orders where the VAT has to be shifted must always be specified a VAT number to be shifted automatically.
If no VAT number was specified with an order, VAT will always be charged. Invoices can no longer be adjusted after ordering.

Invoices without giving VAT number is a private purchase and not a professional purchase. For a professional purchase with invoice, both the company name and the VAT number must therefore be specified in the invoicing address.

If delivery, reservation or administrative costs are charged, this will be stated separately.

The statement of price only refers to the articles as described. The accompanying photos are intended decorative and may contain elements that are not included in the price.

Article 3: Offer

Despite the fact that the online catalog and the e-commerce website are compiled with the greatest possible care, it is nevertheless possible that the information offered is incomplete, contains material errors, or is not up-to-date. Apparent mistakes or errors in the offer do not bind Dezignstore. DezignStore is what the accuracy and completeness of the information offered only held to an obligation of resources. This store is in no way liable in case of manifest material errors, set or printing errors.

If the customer has specific questions about, for example, sizes, color, availability, delivery period or delivery method, we request the customer to contact our customer service in advance.

The offer always applies as long as stocks last and can be adjusted or withdrawn at any time by DeNignstore. DeZignStore cannot be held liable for the unavailability of a product. If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.

Article 4: Online purchases
Concrete description order procedure in our webshop:

  • Go to the product detail page for the product you want to order,

  • Press “+ add to basket”,

  • View shopping cart

  • If you don't want anything else to order, press checkout.

By placing your order, you agree to the terms and conditions.

The customer has the choice between the following payment methods:

· Via credit card

· Via bank card

· Via Bancontact

· By transfer to account numberBe98 7350 6164 4393

DezignStore is entitled to refuse an order due to a serious shortcoming of the customer with regard to orders in which the customer is involved.
 

Article 5: Delivery and implementation of the Agreement

As soon as we have received the payment of goods to be sent, we will try to send the order as soon as possible.

Articles ordered via this web store are delivered in Belgium, the Netherlands, Luxembourg, Germany and France.

The delivery is done by Bpost, PostNL or DPD. We are always dependent on our delivery services regarding the delivery time.
The stated prices of our products are always excluding shipping costs. Our shipping costs are:
€ 4.95 for shipping within Belgium
€ 5.95 for shipping to the Netherlands
€ 12.95 for shipping to Germany
€ 13.75 for shipping to France

Ordered before 11.59, the next working day was shipped, except on Monday since PostNL does not do collection.

For customization and/or orders that are not available, the shipment will take 3 to 4 weeks. This depends on how quickly our powder lacquer can deliver the pieces to us to paint. We always try to ensure that this is as quickly as possible. DezignStore can never be held liable for a late delivery.

Any visible damage and/or qualitative shortcoming of an article or other shortcoming in the delivery must be reported to De Dieignstore without delay within 14 calendar days.

The risk due to loss or damage is transferred to the customer from he (or a third party he designated, who is not the carrier) has been physically in possession of the goods.
 

Article 6: retention of title

The delivered articles remain the exclusive ownership of this store until the moment of entire payment by the customer.

If necessary, the customer undertakes to point out third parties to the retention of title of this store, for example to anyone who would come and seize the articles that have not yet been fully paid.
 

Article 7: right of withdrawal 

The provisions of this article only apply to customers who purchase articles online in their capacity as consumer.

The customer has the right to withdraw the agreement within a period of 14 calendar days without giving reasons.

The withdrawal period expires 14 calendar days after the day on which the customer or a third party designated by the customer, who is not the carrier, is physically in possession of it.

In order to exercise the right of withdrawal, the customer must inform Dezignstore via an unambiguous statement (eg in writing by post or by e-mail) of his decision to withdraw the agreement. The customer can use the attached model form for cancellation, but is not obliged to do so.

The customer can also complete and send the model form for withdrawal or another clearly formulated explanation via our website HTTPS:www.dezignstore.be. If the customer uses this option, we will immediately send the customer a receipt of his withdrawal on a sustainable data carrier (eg by e-mail).

To comply with the withdrawal period, the customer must send his notification regarding his exercise of the right of withdrawal before the withdrawal period has expired.

The customer must immediately, but in any case no later than 14 calendar days after the day on which he has announced his decision to revoke the agreement to DeNignstore, return or hand over to DeNignstore, Oostvaartdijk 414, 1851 Grimbergen. The customer is on time if he returns the goods before the period of 14 calendar days has expired.

The direct costs of returning the goods are for the account of the customer. The customer is responsible for the return shipment.

If the returned product is reduced in one way or another, DeZignStore reserves the right to hold the customer liable and claim compensation for each value reduction of the goods resulting from the use of the goods by the customer that It goes further than necessary to determine the nature, characteristics and operation of the goods.

Only items that are in the original packaging without damage can be taken back together with all accessories, instructions and invoice or proof of purchase.

If the Customer revokes the Agreement, the DeNSTATORE will repay all payments received up to that moment from the Customer, excluding the costs of the return shipment within a maximum of 14 calendar days after the fact that this store has been informed of the decision of the customer to the customer for the to revoke the agreement and received all the returned goods in the State whereby the customer has received it.

Dezignstore pays the customer back with a bank transfer. The customer must take into account a transfer time of approximately 3 working days.

The customer cannot exercise the right of withdrawal for:

· Products that have already been mounted;

·   Products that contain traces of use;

·   Products that were tailor -made whose delivery of goods manufactured according to specifications of the customer, or that are clearly intended for a specific person;

· Products that are powder -coated to be powdered;

· Coffee tables with your own coffee table leaf, since this is always tailor -made;

· Purchases satisfied from our showroom;


Items that have been damaged to the customer, who must be returned by us must also be delivered to DeZignerstore within 14 calendar days.

ARTICLE 8: WARRANTY 

Under the law of 21 September 2004 on the protection of consumers when selling consumer goods, the consumer has legal rights. This legal warranty applies to the first owner from the date of delivery and is 2 years.


To rely on the warranty, the customer must be able to submit a proof of purchase. Customers are recommended to keep the original packaging of the goods.

For items that were purchased online and delivered to the customer's home, the customer must contact the customer service of DeNignstore and return the item at his expense to DeNignstore at Oostvaartdijk 414, 1851 Grimbergen.

When a defect is determined, the customer must inform Dezignstore as quickly as possible. In any case, every defect must be reported by the customer within a period of 2 months after it is determined. Afterwards, each right to repair or replacement expires.

The (commercial and/or legal) guarantee never applies to defects that arise as a result of accidents, neglect, falls, use of the article in violation of the purpose for which it was designed, not complying with the user instructions or manual, adjustments or Changes to the article, harsh use, poor maintenance, or any other abnormal or incorrect use.

Defects that manifest themselves after a period of 6 months following the date of purchase, if necessary delivery, are deemed not to be hidden defects, subject to proof to the contrary by the customer.
 

Article 9: Customer service

The customer service of DezignStore can be reached on the telephone number +32 2 455.36.26 (our telephone number is currently only available within Belgium), via e-mail on info@dezignstore.be Or by post at the following address Oostvaartdijk 414, 1851 Grimbergen. Any complaints can be aimed at this.
 

Article 10: Privacy 

The person in charge of the processing, DeNignstore respects the Belgian law of 8 December 1992 with regard to the protection of private life in the processing of the personal data.

The personal data you communicate will only be used for the following purposes:

· The implementation of the concluded agreement;

· The processing of the order,

· Sales on third -party websites (2dehands, Marktplaats, bol.com)

· Sending your goods,

· Placing reviews,

· Sending newsletters,

· Advertising and/or marketing purposes,

· Sharing a commissioning photo.

You have a legal right to inspect and make any correction of your personal data. Provided proof of identity (copy of identity card) you can use a written, dated and signed application to DEGIGNSTORE, Oostvaartdijk 414, 1851 Grimbergen, info@dezignstore.be, obtained the written announcement of your personal data for free. If necessary, you can also ask to correct the data that would be incorrect, not complete or not pertinent.

In the event of use of data for direct marketing: you can oppose the use of your data for direct marketing free of charge. To this end, you can always address the customer service of DeNignStore.

We treat your data as confidential information and will not pass it on, rent or sell it to third parties.

We use the Mollie and Shopify Payments platform for handling a (part of) the payments in our web store. Mollie and Shopify processes your name, address and place of residence details and your payment details such as your bank account or credit card number. Mollie and Shopify has taken appropriate technical and organizational measures to protect your personal data. Mollie and Shopify reserves the right to use your data to further improve the services and to share (anonymous) data with third parties in that context. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's and Shopify's services for which they engage third parties. Mollie does not store your data for longer than is permitted on the basis of the legal installments.

Dezignstore keeps track of online (anonymous) visitor statistics to be able to see which pages of the website are visited to what extent.

If you have any questions about this Privacy Statement, please contact us at info@dezignstore.be.
 

ARTICLE 11: Use of cookies 

During a visit to the site, 'cookies' can be placed on the hard drive of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify people, a cookie can only identify a machine.

You can set your internet browser in such a way that cookies are not accepted, that you will receive a warning when a cookie is installed or that the cookies are removed from your hard disk afterwards. You can do this via the settings of your browser (via the help function). Keep in mind that certain graphic elements cannot appear correctly, or that you will not be able to use certain applications.

By using our website, you agree with our use of cookies.
 

ARTICLE 12: Validity - Non -Facade

If a provision of these conditions is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions.

The failure at any time by DeNignStore to enforce one of the rights listed in these terms and conditions, or to exercise any right, will never be seen as a renunciation of such provision and will never affect the validity of these rights.
 

ARTICLE 13: CONDITION CONDITIONS

These terms and conditions are supplemented by other conditions that are explicitly referred to, and the general terms and conditions of sale of this store. In the event of contradiction, the present conditions prevail.


Article 14: Liability

Dezignstore is an intermediary in selling lighting. As a result, we cannot be held liable if something goes wrong with lighting resulting in damage.


Article 15: Proof

The customer accepts that electronic communications and backups can serve as evidence.

Article 16: Applicable law - Disputes

Belgian law applies, with the exception of the provisions of international private law on applicable law.

The courts of the consumer's place of residence are competent for judicial disputes. The consumer can also turn to the ODR platform (http://ec.europa.eu/consumers/odr/).